Promotional USB Services
Design Services | Data Uploading Services | Product Delivery Times | Urgent Delivery Options | Shipping | Warranty | FAQs
Promotional USB is based in Australia and has been at the forefront of flash drive promotion & technology for the past 4 years.
Clients who have utilised our service include Kodak, Motorola, Accor Hotels, Time Magazine, AC Neilsen and Atlas Copco to name a few.
Design Services:
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Data Uploading servicesUSB drives have their data uploaded at the factory, this is the last process we action giving the client:
Specialty USB drives with the Autorun feature must be preloaded during manufacture.
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Product Delivery times:
Urgent Delivery Options:
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ShippingFor orders under 10,000 units:For smaller orders all our products are shipped via Fedex from the factory to you overnight. For orders over 10,000 units:For orders of 10,000 units and above considerable savings can be made utilising General road freight. Delivery times are generally 3-5 days. If you would like pricing for this option in your quotation please advise us and will be happy to assist.
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Warranty
Promotional USB along with the manufacturer warrants that its Flash based products are free from defects in material and workmanship and will perform as advertised. The warranty is subject to the conditions and limitations set forth: 1-a. To obtain warranty service through your authorized reseller, or distributor, a customer may be required to provide product identification information with a detailed description of the problem(s) they are experiencing. 1-b. A customer may also be required to include proof of the date of original purchase. 2. Product Replacement Promotional USB along with the manufacturer will at its option, either repair or replace any part of its product(s) that prove defective by reason of improper workmanship or materials. 2-a. Repaired parts or replacement product(s) will be provided by the manufacturer on an exchange basis, and will be either new or refurbished, to be functionally equivalent to new. 2-b. To exchange, or receive a credit for your product, please discuss with the reseller from where you originally purchased the product, or discuss with us. 2-c. This warranty does not cover any damage to products that results from accident, abuse, misuse, natural or personal disaster, or any unauthorized disassembly, repair, or modification. 3. Discontinued Product Product which is no longer manufactured by Super Talent Tech, but still under warranty, can be returned for repair. 3-a. In the event that the product is not repairable, an attempt to replace the product with a refurbished part will be made, or the customer will be notified of additional options, if available. 4. Duration of Warranty Promotional USB along with the manufacturer USB Flash Drives are covered by the above mentioned warranty for the life of the product and may be asserted by the buyer only. 5. Voided Warranty Conditions that void the warranty include: 5-a. Any damage to products that result from accident, abuse or misuse at the hands of the customer, or end-user. 5-b. Any natural or personal disaster 5-c. Any unauthorized disassembly, repair, or modification by the customer, or end-user. 6. D.O.A. Definition and Service Dead-On-Arrival (D.O.A.) is defined by Promotional USB as product which is defective within 30 days from the date of invoice for the original purchaser. 6-a. D.O.A. product must be returned within its original packaging and with all accessories. 6-b. D.O.A. product will be processed under the standard RMA policy and for immediate replacement after receipt. 7. Return Credit Policy Product returned for credit will be applicable only to the original purchaser. 7-a. Return for credit product must be in its original packaging and with all accessories. 7-b. Full credit will be issued for un-opened, and/or re-sellable condition products. 7-c. Credit will be based on the current market value, or invoice price, whichever is lower. 7-d. Credit will be available for customer’s future purchase after the returned product has been received and processed by the RMA Department and Accounting Department.
FAQS (Frequently Asked Questions)Autorun content | Creating Partitions | Password Protection | Read Only Partitions
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Can I make my presentation or document run automatically when the flash drive is inserted?
Yes you can. Unlike CDROM or DVD USB flash drive technology was never conceived with autorun features in mind. In order to make a flash drive autorun a special PCB board is required. If you wish to use the autorun feature you must be able to supply the autorun content prior to manufacture of the drives as each PCB board must be programmed to play the desired file.